In response to the latest developments in the COVID-19 situation, service hours of all street-level branches, outlets in MTR stations and Business Banking Centres have been adjusted until further notice. In case we need more time to look into the matter, we will advise you of the contact details of the person following up on your case and will endeavour to reply to you within 30 days. (LOG_0001) 63 reviews. All your opinions and complaints will be reflected to the management. Hang Seng Bank offers two methods to request audit confirmations: ... Confirmation.com Customer Service HK Hotline: +852 3462 7878. 2998-9188. Upon receiving the Security Device, please logon to Hang Seng Personal e-Banking to activate the device. For details, please click. 2 Remittance fee charged by the Bank would be waived for Prestige Banking customers, debited correspondent bank charge (if applicable) would be refunded on the same day. Customer Service Officer / Senior Customer Service Representative, IPS Account Services - Hang Seng Bank (HK) Kowloon Bay, Kowloon. Personal Information Collection Statement, Hang Seng Bank (China) Limited Head Office and Branches, Credit Card 24-hour Customer Service Hotline. - Hang Seng Visa Infinite Card. 4001 20 8282. Credit Card 24-hour Customer Service Hotline. For details, please click here . Hang Seng Credit Card Customer Service Hotlines. Sign in. As a Hang Seng Bank customer, you are entitled to the friendly and attentive services of our Customer Service Representatives free of charge. Cheque and Document Collections Network Counter Pay-In Service Bill Payment Collections Autocollect Dividend Payment Service Express Macau Cheque Deposit Service. L18, Hang Seng 113, 113 Argyle Street, Mongkok, Hong Kong. Hang Seng is committed to service excellence. You can then visit one of our branches or return the completed request form with a copy of your ID document by mail to apply for a new Security Device and reset the daily transfer limit. Customer Service Representative reviews from 恒生銀行 Hang Seng Bank employees about Culture. For any claims, disputes and complaints regarding such service and information, customer should refer directly to service providers. 24-hour Report Lost Card Hotline. - Hang Seng Prestige World Mastercard / Hang Seng World Mastercard. - The Hong Kong Jockey Club Membership Card / The Racing Club Membership Card. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. I wish to make a transfer involving a huge amount of money worth $19, 500, 000.00. This hotline is applicable to general enquiries on commercial banking services only, but not enquiries/transactions of investment related matters. The toll-free hotlines can be accessed from mobile lines, fixed telephone lines, payphones and call cards and are free of IDD charge. If you also hold other Hang Seng banking accounts, please select Integrated Account or Hang Seng ATM Card for registration. If you are still experiencing slow transmission, you may call our Customer Service Representatives for assistance. Skip to main content. 1 day ago. - Hang Seng Visa Infinite Card. 恒生銀行 Hang Seng Bank. - Hang Seng Prestige World Mastercard / Hang Seng World Mastercard. As the Deposit and its earnings will be paid in the Deposit Currency or the Linked Currency, whichever has depreciated against the other, the Customer will bear the potential losses due to depreciation. Indeed logo. Each 'returned' or unsuccessful e-Alert sent by Hang Seng Bank will count towards your e-Alert usage. Business Banking Division, Customer Relations, Head Office, 83 Des Voeux Road Central, Hong Kong. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. 3.7. Hang Seng is committed to service excellence. Average salaries for Hang Seng Bank Customer Service Representative: [salary]. 2998-6698. For more details, please read our Online Terms & Conditions, Privacy Policy, Cookies Policy and Personal Information Collection Statement. The toll-free hotline can be accessed from mobile lines, fixed telephone lines, payphones and call cards. Customers can place the order via Hang Seng Personal e-Banking, Automated Securities Trading Hotlines, Manned Trading Hotline and designated branches. Note: 1 Customer has to hold banking account with both Hang Seng Bank and Hang Seng China in order to register for “cross-border View and Transfer”. You can also call our Hang Seng Customer Service Hotline at 2998 6899 to arrange it. Hang Seng Bank Limited assumes no responsibilities for such service. Graphic Designer - Global Functions. Create your profile. Our Customer Service Representatives at (852) 2198 8000 will be happy to assist if you have forgotten your Username. Monday – Sunday, 24-hour service. Security Notice for Hang Seng Customers. Also, the open of e-banking service for both sides is a must. You can also enquire inward remittance transaction via Hang Seng Business e-Banking or Hang Seng HSBCnet. A: - A computer with internet connection and Windows 7 Service Pack 1 (SP1) or above ... your Internet Service Provider (ISP). Hang Seng Voice ID Enrolment (24 hours): Automated Enrolment Hotline. 4001 20 8282. Credit Card 24-hour Customer Service Hotline. 4001 20 9188. We will try to respond before the close of business on the next business day upon receipt of your opinion or complaint. You can reset the Phone Banking PIN at our ATM. Employers / Post Job. The Bank will submit your Market Order to the market (i.e. Please note that Hang Seng Bank Limited (the "Bank") assumes no responsibilities for charges by any phone/telecommunications service providers, as well as all claims, disputes and complaints in relation thereto. How is "Market Order" being executed? 2 days ago. (if applicable) Service Type* (Please select) Private Banking Service. 24-hour Report Lost Card Hotline. If you have any questions, please contact our Customer Service Representatives during office hour. We use cookies to give you the best possible experience on our website. - Hang Seng Platinum Card. Investment fund, Monthly Investment Plan for Funds and Stocks and Certificates of Deposit services (24 hours): Prestige Banking customers. If in any doubt, please contact our Customer Service Hotline (852) 2822 0228 or learn more about Bogus calls, SMS and phishing emails online. Business Banking Division, Customer Relations. 123 Hang Seng Bank jobs available on Indeed.com, updated hourly. Existing Hang Seng Customer? - Hang Seng Prestige World Mastercard / Hang Seng World Mastercard ®. To enjoy the service, you must have registered for Hang Seng Personal e-Banking and have a personal Hang Seng Credit Card (not applicable to Hang Seng Private Label Card, e-shopping MasterCard and USD VISA Gold Card). If you were placing an instruction before the service outage, please check your transaction history and/or pending instructions once website service has resumed to verify the status of your instruction. For more details, please read our Online Terms & Conditions, Privacy Policy, Cookies Policy and Personal Information Collection Statement. If the Deposit is withdrawn before maturity, the Customer will also have to bear the costs involved. Customer Service Representative reviews from 恒生銀行 Hang Seng Bank employees about Management 3. Customer agrees to be bound by the terms and conditions for the service provided by service providers which may be amended from time to time. 2836 0838. Personal Banking Service. 2822-0228. Find jobs Company Reviews Find salaries. If you receive such a request, please notify us immediately on Customer Service Hotline 8008 … PayMe Assistant Sales Manager - Commercial Banking. - The Hong Kong Jockey Club Membership Card / The Racing Club Membership Card. Outside of the normal internet banking log-in process, Hang Seng Bank will never contact you and ask you to validate personal information such as customer ID, password, or account numbers. In case we need more time to look into the matter, we will advise you of the contact details of the person following up on your … Dedicated banking service experience exclusively for Signature customers including Signature Centre and designated Signature counters at selected branches. Credit Card account is applicable to customers who only hold Hang Seng Credit Card. A Security Device will be mailed to your correspondence address in 4 working days. I do solicit for you assistance in effecting this transaction.I intend to give 30% of the total funds as compensation for your assistance. What do I need to use your Hang Seng e-Banking service? As a convenient alternative to visiting Hang Seng service points, customers can use one of the Bank’s other service channels, such as e-Banking, mobile banking or … - Hang Seng Prestige World Mastercard / Hang Seng World Mastercard ®. Hang Seng Launches New Business Banking Remote Account Opening Service / 2 To provide a better remote account opening experience to commercial customers, Hang Seng has set up a dedicated team and a service hotline (2198 8000) to assist with account opening applications and answer customer … By continuing to browse this site, you give consent for cookies to be used. - Hang Seng Visa Infinite Card. Hang Seng Credit Card Customer Service Hotlines. Please enter your Username. 2822-8228. 24-hour Business Partner Direct - Mainland (Toll-free) allows you to contact us for free even when staying in Mainland China. We will try to respond before the close of business on the next business day upon receipt of your opinion or complaint. Causeway Bay, Hong Kong Island. Q: I have a Hang Seng MasterCard Supplementary Card. Account / Policy / Card No. We use cookies to give you the best possible experience on our website. Reviews from 恒生銀行 Hang Seng Bank employees about working as a Customer Service Representative at 恒生銀行 Hang Seng Bank. Hang Seng Bank salary trends based on salaries posted anonymously by Hang Seng Bank employees. Corporate/ Commercial Banking Services Others. Learn about 恒生銀行 Hang Seng Bank culture, salaries, benefits, work-life balance, management, job security, and more. : (852) 3409 1921 - The Hong Kong Jockey Club Membership Card / The Racing Club Membership Card. These hotlines are applicable to enquiries on general personal service only but not applicable to enquiries/transactions of investment related matters. - Hang Seng Visa Infinite Card. Toll-free Enquiry Hotlines allows you to contact us for free even staying on the Mainland. 4. Please call our Customer Service Hotline at 2822 0228 to deactivate the lost or broken device and apply for the new Security Device which will be mailed to your correspondence address. 24-hour Credit Card Customer Service Hotline. 2836 0838. For Prestige Banking customers please call 2998-9188. Please contact relevant service supplier for details. - Hang Seng Platinum Card. Recently, fraudsters claiming to work for Hang Seng Bank have contacted customers, seeking personal information and deposits for loan applications, investments or other banking products. 24-hour Credit Card Customer Service Hotline. Service Hours 2 of Hang Seng (China) 24-hour Call Centre. 4001 20 9188. Personal Information Collection Statement, Hang Seng Bank (China) Limited Head Office and Branches, Branch/ MTR Station Offices/ Automated Banking Centres/ ATM Addresses. Hang Seng Investment Management Limited: Mailing Address : 9/F, 83 Des Voeux Road Central, Hong Kong: Email : hsim@hangseng.com: Enquiry Hotline : (852) 2198 5890: Fax No. ... For enquiries on registration, please contact our Customer Service Representatives immediately on 2822-0228. Preferred Banking customers. Simply visit any branch or sub-branch to apply for our manned phone banking services. - The Hong Kong Jockey Club Membership Card / The Racing Club Membership Card. Please call our Customer Service Hotline at 2822 0228 to deactivate the lost or damaged device. There is the sum of $19, 500, 000.00 in my bank “Hang Seng Bank”, Hong kong. By continuing to browse this site, you give consent for cookies to be used. Yes No. , cookies Policy and Personal Information Collection Statement to use your Hang Seng business e-Banking or Hang Seng Bank trends! Hotline: +852 3462 7878, Credit Card 24-hour Customer Service Representatives at ( 852 2198! +852 3462 7878 apply for our manned phone Banking PIN at our ATM you have any questions please... To the Market ( i.e Express Macau cheque Deposit Service you may our. Securities Trading Hotlines, manned Trading Hotline and designated branches possible experience on our website 113 113... Manned Trading Hotline and designated branches the sum of $ 19, 500, 000.00 my! 4 working days cheque Deposit Service do solicit for you assistance in effecting this transaction.I intend give! Is withdrawn before maturity, the open of e-Banking Service and Certificates of Deposit services 24... Visit any branch or sub-branch to apply for our manned phone Banking services,... Q: I have a Hang Seng Prestige World Mastercard / Hang Seng employees... 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