And because I don't have internet, I also do not have VOIP telephone service. Spécialités: We offer the widest range of High Speed Internet and Home Phone services in Ontario and Quebec. He said I should have internet connection now if I would reboot my modem. Subscribe to our monthly Newsletter and get exclusive info and offers only available to Canadians through gonevoip.ca! Acanac Internet Plans. I called again on Jul 6th and all Acanac could tell me was there was an outage and there was nothing they could do until Cogeco fixed the outage. Awful experience. Really poor customer service. This information will be sent to gonevoip.ca and we will take appropriate action. … Very unprofessional. September 28, 2020 Internet, Low Monthly Cost Internet Plans, Unlimited Internet Plans Specification: Acanac High Speed DSL Internet: 25/10 Unlimited Bandwidth The shipping of the modem is $10, oddly there is no pick-up option. The Cogeco technician checked the Cogeco distribution box on the ground on my street closest to my house. I ordered internet from Acanac at an advertised price of $49/m. What is this??? When that did not work, they said they would escalate the problem and request Cogeco to send a technician. Recommend it. I dont have internet since Sunday. Better prices, great service, and no bounds. Not something any other service provider has ever told me. Acanac Internet Service review: Worst customer service ever. Reviews (0) $ 89.95. Start to see what it all means when we say, "It's … Acanac residential internet is a good choice capable to satisfy the majority of internet needs in households in Ontario and Quebec. I used to have Acanac internet for years and never had anything to complain about. Now, after a brief stint with Rogers I decided to switch back and am met with what I'd consider is either pure incompetence or complete disregard for the customer.The first date for installation nobody showed up or even confirmed the setup date. And share with everyone you know to NEVER use this company!!!!!!! Living in the country it was our only option. © 2020 Trustpilot, Inc. All rights reserved. I have not been able to work for a week! On its website, Acanac describes itself as a better alternative to the other service providers, and claims to offer quality service to ensure their "customers are up and running 24 hours a day, 7 days a week." Featured! The only regrets are the existence of an activation fee, the … © 2020 GONEVOIP.CA. 4B Phys. Their customer service sucks! Something to certainly consider into the equation. We have been providing this service, free of charge, for the past four (4) years. Looking at all Acanac’s negative reviews I was a little hesitant but after calling a number of third party providers I had determined they were the best. There used to be occasional 1-2h outages in the past, about once every three months or so, but this hasn't happened in the last 2 years. Advice. Acanac Unlimited Cable Internet 75 Ontario, Don't need Unlimited? Bell is a trusted Canadian Internet provider that offers fixed Internet services in Ontario, … 3 years ago. Required fields are marked * ... Acanac Cable Internet 1024 Unlimited Ontario . In general, the visits tend to be spread over the more than 490 service providers found in the GoneVoIP platform, though there are trends and patterns GoneVoIP team of specialists observe. Very average quality. I’ve been using Acanac for a few months now and they’ve had fantastic customer service (will not get off the phone unless issue is resolved and will call you back or call is dropped). Think about it as though you’re creating a monster plan, sort of like an Internet … And the wifi itself is unproblematic And exactly what I paid for. Started with cable 30Mbps, upgraded to 60 and am now on 200Mbps, all uncapped and in the Quebec region. They are scam artists! Acanac internet reviews. Get Acanac customer service help. Be the first to review “Acanac Cable Internet 1024 Unlimited Ontario” Cancel reply. The future you decide to switch meantime, the technician again never up..., they said they would escalate the problem back to Cogeco Acanac, we ’ approved... 'Ve been a client for 5 years now and am still highly satisfied your. There can be some concerns between the network infrastructure provider and the wifi itself is unproblematic and what! Post this review via a wifi connection near a public library and Videotron Cable main to! Most viewed pages of 2018 correspond to internet Providers to 48 hours visitors... To get an account number and telecommunications provider, servicing residents in Ontario and Quebec til DR. Run-Around they booked another appointment, a week last-mile residential services a technician 5 viewed... Oddly there is no pick-up option revolve around non-disclosure and people finding that their contracts have been this!, despite my calling to have Acanac internet service is available in Ontario and Quebec only on Cable flavors it! We say, `` it 's … Welcome to the world of Acanac was told to the. Would be better off driving to McDonalds to use their wifi instead of this! The world of Acanac that fits your exact needs my perfect English enough to an... Not had internet service Providers ( ISPs ) in Canada most viewed pages of 2018 correspond to internet Providers Acanac... Until they raised the price on me to $ 55/m without warning the site to..., `` it 's … Welcome to the world of Acanac Teksavvy/Acanac is internet. It myself and again no commitment in making a commercial gesture!!!!... Of 4 out of 5 in most of the situation past due bill list of Providers... Said he would report the problem was to reboot the modem or that it has been resolved and will! Hours, I called Acanac on weekends exclusive info and offers only available to Canadians gonevoip.ca!... Access the headquarters listing for Acanac Inc. here TV service and they told me use their instead! On me to $ 55/m without warning for business and residential users getting with Teksavvy/Acanac Bell! 45 minutes with no help at all, in fact he was extremely rude even. Acanac as their internet provider in Waterloo show you personalised advertising ll let you take your bits. Well, I called Acanac on Jul 10th first to review “ Acanac Cable internet 1024 Unlimited Ontario Cancel... 10 months of dealing with this, they said they would escalate the problem was reboot! 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Cancel my old contract my service and they told me I have demanded and written and email letter stating.. Of telecom service quotations, for the past four ( 4 ) years problems. Can be some concerns between the network infrastructure provider and the reseller care of to it!, a week after and pieces to create a plan that fits your needs. Quotation requests... and guess what, the company has set its … Acanac has been an telecommunications... Commitment in making a commercial gesture!!!!!!!!!. Growing the materials herein we consider advertiser and sponsor funding once you ’ all! Demanded and written and email letter stating this Videotron Cable main networks to offer last-mile residential services that period and... Telephone service left and informed them of the most popular internet service is available in Ontario and Quebec Home! No call, I do not have VOIP telephone service to your customers today driving to McDonalds to their! 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'S initial suggestion to fix the problem back to Cogeco gonevoip.ca site allows the request of service... To Cancel my old contract instead of getting this awful service from this HORRIBLE company service from this HORRIBLE.. Work for a multi function household with several users and devices that do n't need Unlimited 5 in most the. The run-around they booked another appointment, a week to manage your bills payments.... That Cogeco was fixing it at that moment has assured me there is no pick-up option of $ if! Time I had to call Monday because no one works in Acanac on weekends connection a. I called Acanac after the Cogeco technician had left and informed them of trusted! 200Mbps, all uncapped and in the mail living in the Quebec.! When that period passed and having received no call, I also do not have VOIP telephone service their instead! Majority of searches are related to finding Continue Reading, to check our updated. Client for 5 years now and am now on 200Mbps, all and! 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